ABSTRACT This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy.The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries.The background of the study was discussed in chapter one.In the literature review the problems were outlined and discussed by many authors.The research instruments used consist of questionnaire and interview, the data analysis was presented in percentage form.From the findings, it was clear that management do not show interest in the training and development of secretaries and that secretaries are not adequately equipped with modern technological equipment.It was recommended that the management of the tertiary institutions should look into these problems and improve the conditions.
TABLE OF CONTENTS
Contents PagesTitle pageApproval pageDedicationAcknowledgementAbstractTable of contentList of tablesCHAPTER ONE1.0 Introduction 11.1 Background of the Study 11.2 Statement of the Problem 41.3 Purpose of the Study 51.4 Significance of the Study 51.5 Scope of the Study 61.6 Research Questions 61.7 Definition of Terms 7CHAPTER TWO2.0 Literature Review 92.1 The concept of Training and Development of a Secretary 102.2 Training and Organizational Objectives 142.3 Approaches to training programme 152.4 Problems inherent in training and development of a secretary 172.5 Effects of untrained secretaries in tertiary institutions 242.6 Nigeria depressed economy 272.7 Effort to eliminate the problems 292.8 Summary of literature review 30CHAPTER THREEResearch Methodology 333.1 Research Design 3.2 Area of Study3.3 Population of the study3.4 Instrument for Data Collection3.5 Validation of the Research Instrument3.6 Reliability of the Instrument3.7 Administration of Instrument3.8 Methods of Data AnalysisCHAPTER FOUR4.0 PRESENTATION AND ANALYSIS OF DATA4.1 Administration of Questionnaire4.2 Analysis of Data According to Research Question4.3 Summary of the Findings / Results CHAPTER FIVEDISCUSSION OF FINDINGS / RESULTS5.1 Conclusion5.2 Recommendations5.3 Areas for further Research 5.4 Limitation of the study5.5 References LIST OF TABLESTable (i) Population distribution tableTable (ii) Sample selection tableTable (iii) Question threeTable (iv) Question four Table (v) Question fiveTable (vi) Question sixTable (vii) Question sevenTable (viii) Question eightTable (ix) Question nineTable (x) Question tenTable (xi) Question elevenTable (xii) Question twelveTable (xiii) Question thirteenTable (xiv) Question fourteenTable (xv) Question fifteenTable (xvi) Question sixteenTable (xvii) Question seventeenTable (xviii) Question eighteenTable (xix) Question nineteenTable (xx) Question twentyTable (xxi) Question twenty – oneTable (xxii) Question twenty – twoTable (xxiii) Question twenty – threeTable (xxiv) Question twenty – fourTable (xxv) Question twenty – five