Background of the Study
Conflicts are inevitable; conflicts are an everyday phenomenon in each organization. There is growing recognition of the importance of conflict in an organization. A recent survey indicated that managers spend a considerable portion of their time dealing with conflict and that conflict management becomes increasing important to their effectiveness. Obisi (2000) argues that despite this fact, peace from one of the fundamental factors to enhance productivity with resultant benefits to both the labour and management as well as for the economic development of the work place.
Conflict could be viewed as a situation of competition in which the parts award of the incomparability of potential future position that is compatible with the wishes of the other. Conflict could also arise because of the employer quest to maximize profit while workers representative are out to ensure continuous improved condition of living for their members. Conflict could also arise as a result of failure to honour agreed items on collection bargaining. Damachi (2004) emphasize that is those workers right and employers prerogative are tramped upon there could also be conflict.
Azamasa (2004) observed that conflict involved the total range of behaviours and attitudes that is in opposition between owners manager on the hand and work people on the other. It is a state of disagreement over issues of substances or emotional antagonisms that may arise due to anger, mistrust or personality clashes.
Otobo (2007) writing on effects of strikes and lockout examined resultant effect of industrial conflicts at three level namely psychological, political and economic. In all, every party to industrial action is affected. The need for an effective conflict management to improve the problems emanating from conflict and assist organization in their struggle for the attainment of corporate objective cannot be over emphasized. The frequency and duration of strikes and works stopping in Nigeria undesirable the need to take a closer look at individual conflict.
Statement of the Problem
Industrial conflict in Nigeria has been identified as one of the canker works that cause low productivity of the Nigeria workers. In recent past, the Nigeria works environment has experience high level and frequent industrial unrest resulting from poor management of industrial conflict.
For private sector, civil suits of varying degree has been instructed while a good others are on the negotiation. Loss of man hour productivity, idle machines, loss of market shared, revenue, job, salaries/wages are all consequences of ill managed conflict.
The foregoing problem arise because management of organization views industrial conflict on the negative lens. Thus rather than devising a machinery for it proper management, organization resort to suppression that only build up the intensity of the conflict whose out-burst plagues our economy. The above sceneries behaves this research work.
TABLE OF CONTENT
Title page – – – – – – – – – i
Approval page – – – – – – – – ii
Certification – – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgments – – – – – – – v
Abstract – – – – – – – – vii
Table of contents – – – – – – – viii
List of Tables – – – – – – – – xi
CHAPTER ONE: Introduction
1.1 Background of the Study – – – – – 1
1.2 Statement of the Problem – – – – – 2
1.3 Objectives of the Study – – – – – – 3
1.4 Research Questions – – – – – – 4
1.5 Statement of Hypothesis – – – – – 4
1.6 Significance of the Study – – – – – 5
1.7 Scope of Study – – – – – – 6
1.8 Limitations of the Study – – – – – – 6
1.9 Organization of the Study – – – – – 7
1.10 Definition of the terms – – – – – – 8
CHAPTER TWO: Review of Related Literature
2.1 Conceptual Framework – – – – – – 11
2.1.1 Constant dialogue and the performance of government parastatals – – – – – – – – 11
2.1.2 Accommodating and the Performance Government – 16
2.1.3 Re-orientation and the Performance of Government – 18
2.1.4 Compromising and the Performance Government – – 23
2.1.5 Avoidance and the Performance of Government – – 28
2.1.6 Improvement in comment and the performance of
government – – – – – – – 31
2.2 Theoretical framework – – – – – – 33
2.3 Empirical Framework – – – – – – 36
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design – – – – – – – 38
3.2 Population of the Study – – – – – 39
3.3 Sampling Techniques – – – – – – 39
3.4 Sample Technology – – – – – – 41
3.5 Instrumentation – – – – – – – 42
3.6 Method for Data Analysis – – – – – 43
CHAPTER FOUR: Data Presentation, Analysis and Interpretation
4.1 Analysis of Research Questions – – – – 47
4.1.1 Research Question One – – – – – 47
4.1.2 Research Question Two – – – – – 49
4.1.3 Research Question Three – – – – – 51
4.1.4 Research Question Four – – – – – 52
4.2 Test of Hypothesis – – – – – – – 54
4.2.1 Test of Hypothesis One – – – – – – 54
4.2.2 Test of Hypothesis Two – – – – – 57
4.2.3 Test of Hypothesis three – – – – – 61
4.2.4 Test of Hypothesis four – – – – – 64
4.3 Discussion of Findings – – – – – – 68
CHAPTER FIVE: Summary of Findings, Conclusion and Recommendations
5.1 Summary of Findings – – – – – – 71
5.2 Conclusion – – – – – – – – 72
5.3 Recommendations – – – – – – 73
References
Appendix
LIST OF TABLE
Tables pages
Table 4.1.1: Analysis of research Questions one – – – 48
Table 4.1.2: Analysis of research Questions two – – – 49
Table 4.1.3 Research Question three – – – – 51
Table 4.1.4 Research Question four – – – – – 52
Table 4.2.1A: Observed frequency for hypothesis one – – 54
Table 4.2.1B: Expected frequency for hypothesis – – 55
Table 4.2.1C: Comparison of the observed and expected
frequencies for hypothesis one – – – – 56
Table 4.2.2A: Observed frequency of hypothesis one – – 58
Table 4.2.2B: Expected frequency for hypothesis two – – 59
Table 4.2.1C: Comparison of the observed and expected
frequencies for hypothesis one – – – – 59
Table 4.2.3A: Observed frequency for hypothesis three – – 61
Table 4.2.3B: Expected frequency for hypothesis three – – 62
Table 4.2.3C: Comparison of the observed and expected
frequencies for hypothesis three – – – – 63
Table 4.2.4: Observed frequency for hypothesis three – – 65
Table 4.2.4B: Expected frequency for hypothesis four – – 66
Table 4.2.4C: comparison of the observed and expected
frequency for hypothesis one – – – – – 66